Offshoring to the Philippines brings many advantages. TREC Australia has developed a highly flexible, simple and affordable model. Our rates are flat, easy to understand, with no hidden costs.
Tell us what you need and we can create a simple quote on a per month basis. Each month we provide a full breakdown of any cost associated to the account which provides total transparency with regards to what you are paying for.
Improve business flexibility and availability
Many businesses want to offer extended contact hours but simply cannot afford to do so. Our pricing model is flat with no loading for after hours, weekends or public holidays.
We can extend your current service offer to your customers and reduce reply times and the likelihood of repeat messages.
We can scale up according to the growth of your business with a flexible approach to staffing. No need to scale up first and wait we can align to your needs be that staff headcount or a gradual increase in service hours.
We can even provide solutions to assist with varying peaks related to industry seasonality.
Our focus is people and we strive to keep our team happily engaged. We love our teams to feel like they work for you more than us and we support that through a range of ongoing motivating activities.
Activities include education training, social events, community support programmes and much more. Our people are our family.