About Us
TREC Australia
We are an Australian-owned outsourcing company operating in the Philippines. TREC Australia makes outsourcing accessible to businesses of all shapes and sizes. Our primary focus is to help businesses grow sustainably and manage costs better by augmenting their Australian operations with offshore talent.
We focus on and specialize in Customer Service and Technical Support Services
What Makes Us Unique?
Our commitment to innovation, personalized service, and unparalleled expertise sets us apart in the industry.
Well defined BPO Processes
Strong workflow and process orientation
Focus on continuous improvement
Culture, teamwork and development
Meet The Team
Our dedicated team of professionals is committed to delivering exceptional results and ensuring the highest level of customer satisfaction.
Scott Wooden
Director
Scott Wooden has been in the Contact Centre Industry as a Contact Centre Manager since 1998 and has worked for companies such as OzEmail, iiNet and engin.
Charles Solomon
Director
Over 15 years of experience, managing both private and publicly listed companies, including Weatherzone and Engin. Extensive prior experience in sales, marketing and general management.
Rose Vegara
Team Manager
Rose commenced her BPO career in 2006 and has been part of TREC Australia since 2013. Rose currently manages various campaigns at TREC and is a fan of diversity. She ensures involvement in accounts' activities, and spearheads operations. Rose is responsible for fostering strong, professional relationships with clients.
Nathan Villarama
Team Manager
Nathan has 17 years of experience in the BPO industry, excelling in customer service, lead generation, and technical support roles. With demonstrated leadership skills Nathan joined TREC Australia in 2016 gaining significant experience in team administration, client management, workforce planning and resource management.
Donna Portales
Team Manager
Donna joined TREC Australia in December 2013 and has worked with clients across various lines of business, leading teams in delivering excellent service. With over 16 years of experience in the BPO industry, Donna is well-equipped to manage diverse client needs and ensure high-quality service delivery.
Get in touch
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