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Our team of experienced professionals provide a cost-effective, and high-quality solution for your customer service and support functions, leaving you free to focus on growing your business. With a focus on communication, reliability, and customer satisfaction we aim to provide an highly effective customer service experience.
We provide excellent customer service and support at lower cost through our results-driven inbound and outbound contact centre services, including voice, chat, web and email support.
We help you streamline your customer service by making it simpler, faster, and cost-effective. As a 24/7 customer engagement services provider, we have the experience, expertise, technology, infrastructure, and resources to deliver superior customer service
TREC enables companies to outsource various day-to-day repetitive tasks. By outsourcing back-office activities, our clients normally see an increase in employee retention, greater scalability, and accuracy as well as significant overhead savings.
Our high-performing centre professionals serve as extensions of our clients’ in-house teams for a broad range of customer service outsourcing tasks including inbound customer services, technical support and bacl-office services. We maintain a motivated pool of highly-trained staff to ensure your customers have only the most positive experience.
Director
Scott Wooden has been in the Contact Centre Industry as a Contact Centre Manager since 1998 and has worked for companies such as OzEmail, iiNet and engin.
Director
Over 15 years of experience, managing both private and publicly listed companies, including Weatherzone and Engin. Extensive prior experience in sales, marketing and general management.
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If you experience any difficulty trying to submit your quote request, please contact us on the number below.
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